AI Powered Solutions

Your team shouldn't waste time answering the same questions for the hundredth time. X-TALK takes over this work – and does it better, faster, and around the clock.

Customers always get an answer

X-TALK agents answer calls and handle chats 24/7, responding in less than a second based on your company's knowledge base.

Know what your customers are really asking about

Track the most common customer questions and needs

See which topics come up most often in conversations

Easily identify problems, barriers, and sales opportunities

Conversation analytics show what your customers need most

Consultants focus on what matters

Repetitive questions go to AI, while complex issues are routed to the right person, complete with the full conversation context.

Start with Mailbot – your shadow buddy for email replies

Mailbot is the easiest way to see what AI can do for your communication. You stay in control: you edit, approve, or reject X-TALK's suggestions.

Check out Mailbot

One system, multiple channels

X-TALK handles both voice and text in one place. You build your knowledge base once, and it is used by your chatbot, mailbot, and voicebot agents alike.

Meet X-TALK

Choose quality

We build secure, flexible, and scalable solutions that meet the highest industry standards. Our team, known for its creativity and determination, holds certifications in project management and software development, including Prince2 Practitioner, Professional Scrum Master, and ISTQB. We handle the design, development, and deployment of digital products, guiding our clients through the entire process from start to finish.

See how we work

Read what our clients have to say about working with our products every day.

Testimonials

See the project awarded by industry experts

How did we bridge the gap between online and offline in optical stores? Check out this omnichannel project that redefined the customer experience and was recognized by the e-Commerce Polska Awards jury.

See how we do it

Systems for your business

The dedicated B2B software we create helps you work faster and more efficiently. You don't have to adapt your company to the limitations of off-the-shelf solutions. A platform built for you will support your company's growth.

Let's talk about your project

See what our clients say about us

Reaching customers worldwide with VOX products and our business model is key to our global digital strategy. Our partnership with X-ONE has played a vital role in this process. Thanks to their commitment and initiative, combined with our shared passion for innovation, we launched a platform supporting both online and offline sales—starting in Mexico, with plans to roll it out to further markets.

The solutions we designed together within our ecosystem fulfill our omnichannel strategy, ensuring a consistent shopping experience for our customers.

Lucyna Michniewicz-Ślaska

CIO at VOX Capital Group

As the Caspar team, together with X-ONE, we created the CasparLine platform, which supports our clients in managing their investments. Our collaboration with X-ONE was highly effective. Thanks to their deep understanding of technology and the broad needs of our company, we managed to develop a system that enables portfolio monitoring and market analysis. Through it, clients gain direct access to up-to-date information on their portfolio value, as well as monthly and quarterly reports.

Ilona Kulińska

Supervisory Inspector, Coordinator for IT Supervision and Supplier Relations, Caspar

Implementing dedicated systems created by X-ONE has significantly optimized our logistics, warehousing, and sales processes. In particular, the route optimization system and the KURIER application have greatly improved delivery organization, while integration with our warehouse has enabled more efficient resource management. By fully understanding our needs, the X-ONE team delivered solutions that perfectly match our requirements.

Jacek Kwiecień

CEO, Daily Fruits

Introducing an intuitive subscription model that calculates the suggested number of packages relative to deliveries not only streamlined the purchasing process for the customer but also resulted in optimal inventory management.

Łukasz Rybczonek

E-commerce & IT Director, Family Optic

AI Powered Solutions

Software House Poznań

We design dedicated AI-powered solutions tailored to specific business needs. By embracing futuristic ideas, we deliver practical tools. Leverage the power of AI to fully unlock your company's potential.

See our projects

Agrii TMS

Dailyfruits

VOX

Tailor-made digital products

AI Communication Center

Custom software

E-commerce with a technological edge

Meet X-TALK – our proprietary AI Communication Center